Statute Chat -

Statute Chat


using the “ONLINE CHAT” service

1. Preliminary Provisions

The Internet portal available at the Internet address is run by Spotbrowser sp. z o.o. with its registered office in Rzeszów, ul. Poznańska 2c, 35-084 Rzeszów, whose registration files are kept by the District Court in Rzeszów, 12th Commercial Division of the National Court Register under the number: 0000649203, NIP: 5170378154.
The Regulations define the terms and conditions for the electronic provision of the “CZAT ONLINE” service made available by the Portal and the use of the service by customers, including, among others. the rules and procedure for concluding the contract for the provision of the “ONLINE CHAT” service, technical requirements, rules for using the Service.
2. Definitions

Customer – a consumer, a natural person conducting business activity, a legal person
and an organizational unit that is not a legal person, to which a separate act grants legal capacity, using the “CZAT ONLINE” Service in order to contact the Agent directly.
Agent – a real estate broker using the “ONLINE CHAT” Service to provide information to Customers in real time.
Portal – an Internet portal run at
Distance contract – a contract concluded with the Client/Agent as part of an organized system for concluding distance contracts, without the simultaneous physical presence of the parties,
with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
Regulations – these regulations of the “ONLINE CHAT” Service, constituting an integral part of the contract for the provision of services.
Service – the “ONLINE CHAT” service available on the Portal, used for direct remote communication in real time by the Client and the Agent.
Agreement – an agreement for the provision of the “ONLINE CHAT” Service, concluded or concluded between the Customer/Agent and the Service Provider on the terms set out in the Regulations.
Service Provider – Spotbrowser sp. z o.o. with its registered office in Rzeszów, ul. Poznańska 2c, 35-084 Rzeszów.
User – Client and Agent using the “CZAT ONLINE” Service.
Privacy Policy – a document regulating the protection of personal data provided by users of the Portal and IT data automatically obtained by the Portal, the content of which is made available on the Portal, and acceptance of the content is necessary to use the Service.
Consumer – a natural person with full legal capacity, using the Service for purposes not directly related to its business or professional activity.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation data).
3. Contact with the Portal

Service Provider’s address: ul. Poznańska 2c, 35-084 Rzeszów.
Service Provider’s e-mail address:
Service Provider’s telephone number: +48 793 755 885.
4. Technical requirements

To use the Service, it is necessary to have a device with access to the Internet with a bandwidth of at least 1Mbit/s with an installed web browser (Chrome ver. 77 +, Firefox ver. 71 +, Opera ver. 63 +, Safari ver. 13 +, Edge ver.80+, Internet Explorer – not supported).
Graphics drivers updated to the latest version.
Stable internet connection.
An active e-mail account.
The Service Provider is not obliged to provide the Service if the User does not meet the technical requirements referred to above.
The Service Provider is not responsible for technical limitations, defects, defects or damage to the equipment or software used by the User.
The Service Provider does not provide technical support services for users of the “CZAT ONLINE” Service.

5. General information

The Service Provider shall not be liable for any disruptions, including interruptions in the functioning of the Service, caused by force majeure, interruptions in the provision of services of telecommunications operators, unauthorized actions of third parties or incompatibility of the Portal with the technical infrastructure of the Client/Agent.
Using the Service is possible after accepting these Regulations and confirming that the User has read its content.
Acceptance of the Regulations by the User is tantamount to making the following statements:
– I have read the Regulations and accept all its provisions,

– I voluntarily started using the Service offered by the Service Provider,

– I have read the Privacy Policy document and accept its content.

Users are obliged to secure devices and software used when using the Service, in particular by:
– use of legal and up-to-date software,

– use of up-to-date anti-virus software and a firewall,

– use passwords to secure access to the device